The National Kidney Foundation ("NKF," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide when using our website and online store.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Payment information (processed securely by our payment providers)
- Donation and purchase history
- Account information
- Communications you send to us
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process orders and donations
- Provide customer support
- Communicate regarding your purchases or donations
- Improve our website and services
- Personalize your experience
- Send updates, newsletters, or marketing communications if you have opted in
- Comply with legal obligations
Payment Security
Payment transactions are processed through trusted third-party payment processors. NKF does not store complete credit card information on our servers.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers who assist us in operating our website or providing services, including:
- Payment processors
- Shipping providers
- Technology vendors
- Marketing service providers
- Analytics providers
These providers are contractually required to protect your information.
We may also disclose information when required by law or to protect the rights, safety, or property of NKF and others.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. NKF is not responsible for the privacy practices or content of those external websites.
Your Choices
You may:
- Update your account information
- Request access to your personal information
- Request correction of inaccurate information
- Opt out of marketing communications at any time using the unsubscribe link in our emails
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
National Kidney Foundation
compliance@kidney.org